Contact Us


7540 Bonnyshire Drive
Chattanooga, TN 37416
(Please click here for directions)

Phone: (423) 702-7800
 (423) 702-7823

Follow us on social media!

Twitter:  @WTCI

Facebook:  WTCI-TV

Contact Us

You can contact the following departments via email by clicking on the links below:

WTCI Staff

President & CEO Paul Grove 423-702-7801
Vice President of Development Richard Johnson 423.702-7808
Vice President of Business and Finance Susan Cates 423-702-7807
Vice President of Technical Services Bryan Fuqua


Vice President of Content and Digital Strategy Shaun Townley 423-702-7821
Donor Services Manager Cynthia Wilson 423-702-7819
Director of Corporate Support Ann Cater 423-702-7806

Director of Public Relations

Jennifer Crutchfield  423-702-7815
Director of Traffic Pam Carpenter 423-702-7805


For technical issues please contact our VP of Technical Services, Bryan Fuqua, at 423-702-7803.

For programming questions please contact our Director of Traffic, Pam Carpenter, at 423-702-7805.

For Closed Captioning concerns, please contact our Captioning Hotline:Phone: 423-702-7824 Fax: 423-702-7823 Email:

Written Closed Captioning complaints should be directed to the following:

Bryan Fuqua, VP Technical Services, WTCI-TV, 7540 Bonnyshire Drive, Chattanooga, TN 37416

Before sending a written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem without the need for a formal complaint. We will respond to written complaints within 30 days.

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