Contact Us


WTCI.PBS|7540 Bonnyshire Drive| Chattanooga, TN 37416

Phone: (423) 702-7800

Fax: (423) 702-7823

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Twitter:   @WTCI

Facebook:   WTCI-TV

Facebook:  Tennessee Insider

Twitter:  @InsiderWTCI

Contact Us

You can contact the following departments via email by clicking on the links below:

WTCI Staff

President & CEO Paul Grove 423-702-7801

Vice President of Business and Finance Susan Cates 423-702-7807
Vice President, Technical Services Bryan Fuqua 423-702-7803
Member Services Manager Caitlin Ross 423-702-7819
Director of Corporate Support Ann Cater 423-702-7806
Director of Public Relations Jennifer Crutchfield  423-702-7815
Chief Learning Officer  Angela Ballard



For technical issues or programming questions please contact our Director of Traffic, Pam Carpenter, at 423-702-7805.

For Closed Captioning concerns, please contact our Captioning Hotline:Phone: 423-702-7824 Fax: 423-702-7823 Email:

Written Closed Captioning complaints should be directed to the following: Bryan Fuqua, VP Technical Services

WTCI-TV, 7540 Bonnyshire Drive, Chattanooga, TN 37416

Before sending a written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem without the need for a formal complaint. We will respond to written complaints within 30 days.

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